Terms of Use
Last Updated/Effective Date: 15/03/2026
Please note: Privacy Policy can be found here
General Disclaimer
Please read this disclaimer carefully before using our Anna Cheer website operated by us.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Website Information
All information posted is merely for entertainment, educational and informational purposes. It is not intended as a substitute for professional advice. It is not to be substituted for medical, psychological, legal, or any other legally recognized professional services. Should you decide to act upon any information on this website, you do so at your own risk.
While the information on this website has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors.
Content
The content displayed on the website is the intellectual property of the Anna Cheer. You may not reuse, republish, or reprint such content without our written consent unless the content belongs to the following sections which have their own rules:
FREBBIES:
Content placed in the Frebbies section can be downloaded for free and used/printed in your personal projects. This content cannot be sold or shared in its digital form. This rule can changed if misuse of the content is detected.
DIGITAL CONTENT/ DIGITAL DOWNLOADS/DIGITAL PRINTABLES:
Digital content labelled as 'Digital' or 'Digital Download' can be downloaded and used/printed ONLY in your personal projects. This content cannot be sold or shared in its digital or printed form. This rule can changed if misuse of the content is detected.
COMMERCIAL USE:
Please contact us if you wish to use our Digital Content/Printables to create workbooks, guides or journals for your business, for example if you are a coach, mentor, counsellor etc. We can give you a written consent (may incur a licensing fee based on the nature of your request).
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase. Please see our Privacy Policy how we collect and use your personal data.
Digital Download
During your purchase of this digital item, you gave up your right to cancel this purchase under EU consumer laws. Anna Cheer do not accept returns, exchanges or cancellations of digital purchases.
File delivery - Your files will be available to download once payment is confirmed or when file is released (if a part of course, masterclass or other event). Please see terms of use of these files above in the Content section.
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Happiness Training Online Membership:
These Terms and Conditions govern the use of the Happiness Training online membership platform and services. By purchasing or accessing our training programs, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the services.
- About Us
Business Name: Anna Cheer
Registered Address: Suite 7091/Unit 3A, 34-35 Hatton Garden, London, EC1N8DX
Email: info@annacheer.com
These services are provided to customers located in the United Kingdom and internationally through our online platform.
- Services Provided: The Happiness Training program provides educational and personal development content, which may include:
• Online training sessions
• Recorded videos and lessons
• Digital resources and workbooks
• Community discussions or group sessions
• Live webinars or workshops
We reserve the right to update, modify, or improve content at any time.
- Membership and Accounts: To access certain services, you may be required to create an account.
You agree that:
• The information you provide is accurate and complete
• You will keep your login details secure
• You will not share your account with others
We reserve the right to suspend or terminate accounts that violate these Terms.
- Payments and Billing: Membership fees must be paid in advance according to the plan selected (monthly, quarterly, or annual).
By subscribing you agree that:
• Payments may be processed through secure third-party payment providers
• Recurring subscriptions will renew automatically unless cancelled
• Prices may change in the future, but existing members will be notified in advance
Cancellation and Refunds: Refunds and cancellations are handled in accordance with our Refund and Cancellation Policy and applicable UK consumer laws. Customers purchasing digital services online may have rights under the Consumer Contracts Regulations 2013, including a 14-day cooling-off period where applicable. However, where immediate access to digital content is granted, the right to cancel may be affected once the service has begun.
Acceptable Use: You agree NOT to:
• Copy, reproduce, or distribute course materials
• Share login access with others
• Use the platform for unlawful purposes
• Harass or harm other members
We reserve the right to remove content or terminate membership for violations.
Intellectual Property: All training materials, videos, documents, branding, and content are the intellectual property of [Your Business Name].
These materials are provided for personal learning only and may not be copied, reproduced, sold, or redistributed without written permission.
Health and Wellbeing Disclaimer: The Happiness Training program is designed for educational and personal development purposes only.
It does not provide medical, psychological, or therapeutic advice and should not replace professional healthcare services.
If you require medical or mental health support, you should consult a qualified professional.
Limitation of Liability: To the fullest extent permitted by law, Anna Cheer shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the training program. Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.
Privacy and Data Protection: We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation. Please refer to our Privacy Policy for details on how your information is collected, stored, and used.
Changes to the Terms: We may update these Terms and Conditions from time to time. Updated versions will be posted on our website with a revised effective date.
Governing Law: These Terms and Conditions are governed by the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
REFUND & CANCELLATION POLICY (UK)
Overview
This Refund & Cancellation Policy applies to all purchases of the Happiness Training online membership and digital training content. By purchasing a membership, you agree to the terms outlined below.
14-Day Cooling-Off Period (UK Consumer Law)
Under UK consumer law, customers purchasing digital services online normally have the right to cancel within 14 days of purchase.
However, when purchasing the Happiness Training membership:
• If you request immediate access to digital content at the time of purchase, you acknowledge that the service begins immediately.
• By accessing the training materials, videos, or member content during the 14-day cooling-off period, you agree that your right to cancel and receive a full refund may be waived once the content has been accessed.
If you purchase the membership but DO NOT access any of the materials, you may request a full refund within 14 days.
Monthly Membership Cancellation
Members on a monthly subscription may cancel their membership at any time.
• Cancellation will stop future billing.
• Access to membership content will remain available until the end of the current billing period.
• Monthly payments already processed are non-refundable.
Exceptional Refunds
Refunds may be considered in the following circumstances:
• Duplicate payment
• Technical issues preventing access that cannot be resolved
• Billing errors
Refund requests must be submitted within 7 days of the issue being identified.
How to Request a Cancellation or Refund
To request cancellation or a refund, please contact:
Email: info@annacheer.com
Include:
• Your full name
• Email used for purchase
• Order or transaction reference
• Reason for request
Requests will normally be reviewed within 5–10 business days.
Consumer Rights
Nothing in this policy removes or limits your statutory rights under UK consumer law, including rights provided under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
Policy Updates
We may update this policy from time to time. Any changes will be published on our website with an updated effective date.
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Other Returns and Refund
Thanks for shopping at the Anna Cheer website. If you are not entirely satisfied with your purchase, we're here to help.
Cancellation - Digital Download
During your purchase of this digital item, you gave up your right to cancel this purchase under EU consumer laws. Anna Cheer does not accept returns, exchanges or cancellations of digital purchases.
Cancellation - Courses/Programs/Services
During your purchase of this course, you gave up your right to cancel this purchase under EU consumer laws. Anna Cheer do not accept returns, exchanges or cancellations of course purchases unless stated otherwise. For some courses we offer 14-days money back guarantee, no questions ask. Please look at Terms of Use agreed to when purchasing the item.
Refunds - Courses/Programs/Services
Once we receive your cancellation request within 14 days after you purchased the course, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Returns - Physical Items
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds - Physical Items
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping - Physical Items
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at info@annacheer.com
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Anna Cheer.
Anna Cheer has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Anna Cheer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Privacy policy updates
We reserve the right, at our sole discretion, to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what changed.
Questions and your contact information
If you have any questions about these Terms, please contact us at info@annacheer.com
Please also see our Privacy Policy and Cookie Notice which are not part of this Agreement.